Daytime

Supervisory Management

Network:

Location of Course	Nationwide
Methods of Assessment	The course is assessed using Assignment (30%) Skills Demonstration (70%)
Learning Outcomes	• Identify the factors that impact your business both positively and negatively • Manage people and company resources more effectively • Identify what drives employees and devise development and management strategies and initiatives. • Plan for future success – Personal, Team & Company goals and targets
Further Enquiries	Siobhan O'Callaghan Tel: 01 291 1963 Fax: 01 293 8957 Email: training@irishfranchisingskillnet.com
Entry Requirements	Level 5 or equivalent qualification and/or relevant life and work experience
Course Content	On completion of the course learners will: • Acquire the theoretical knowledge enabling them to understand the role and responsibilities of a supervisor and acquire a range of supervisory and management skills • Develop knowledge of the key principle and application of communications • Develop skills in performing the role and applying key elements of employment legislation • Develop techniques for undertaking operational work planning and control • Be able to build appropriate plans and schedules for work activities with timescales and measurement criteria • Develop effective team working and leadership skills for managing people • Be able to address poor performance issues and achieve satisfactory performance outcomes
Enrolment and Start Dates Comment	Start dates: 26/08/2013 04/11/2013 Start dates (E-Learning): 02/09/2013 28/10/2013
FETAC Code	L32199: Supervisory Management
Subjects Taught	Unit 1 – Induction training Unit 2 – Organisational Skills Unit 3 – Supervisory Styles Unit 4 – Planning Skills
Duration	5 days if classroom or can be done through e learning
Course Fee	Price: TBC

Available to Job Seekers:

No

Certified:

Yes

Franchising - Introduction to

Network:

Irish Franchising Skillnet

Trainer	The workshop is to be presented by two leading franchise experts, David Killeen and John Green
Further Enquiries	Siobhan O'Callaghan Tel: 01 291 1963 Fax: 01 293 8957 Email: training@irishfranchisingskillnet.com
Entry Requirements	N/A
Course Content	• The Key Elements Of A Good Franchise Programme • Conformity – Brand & Systems • The Franchisee – Franchisor Relationship. • Personal Suitability Checklist For Franchisees • Investigating Suitable Franchise Options
Enrolment and Start Dates Comment	12/6/2013
Duration	1 day
Comment	Run your own business or secure employment within the franchise industry.
Number of Places	15
Course Fee	€75 (free for job seekers)

Available to Job Seekers:

Yes

Certified:

No

Motivation

Network:

Irish Franchising Skillnet

Methods of Assessment	• Session Exercises, • Case Studies, • Power Point Presentations, • Course Programme handouts
Further Enquiries	Siobhan O'Callaghan Tel: 01 291 1963 Fax: 01 293 8957 Email: training@irishfranchisingskillnet.com
Entry Requirements	There are no entry requirements. The course is aimed at groups who want to understand Motivation in general and would like to improve working together.
Course Content	The Course gives an understanding about the immense importance of Motivation to group work and how it can be improved. It educates teams that motivation is not based solely on monetary reward. It will ensure that the team understands the psychology behind motivation and that they understand what really motivates them. Learners who successfully complete this module will be able: • How to win in tough Times • Managing your energy • Discovering your motivational drivers • Recharging your motivational Battery • Being aware of Motivational Theories • Understanding extrinsic and intrinsic Motivators and motivational Enablers & Blockers • Defining your personal and professional Goals and Values
Enrolment and Start Dates Comment	Start dates: 15/07/2013 12/08/2013 15/10/2013
Duration	3 days

Available to Job Seekers:

No

Certified:

No

Secure Coding with Python

Network:

ISA Software Skillnet

Location of Course	Kerry, Member Premises, Fexco, Killorglin
Learning Outcomes	By the end of the course students will have a detailed understanding of • Basic language principles; • Execution models, the Python interpreter and IDE support; • Basic types and control flow; • Defining and using functions; • Operating on files – input and output; • Analysing text with regular expressions; • Data structures – lists, tuples and dictionaries; • Defining and using modules; • Classes and objects;
Further Enquiries	Susan Kelly Tel: 086 806 7200 Email: susan@isa-skillnet.com
Course Content	OVERVIEW Python is powerful, portable, object- oriented open source programming language for writing stand alone programs, quick scripts, and prototypes for large applications. This course starts at the fundamentals of Python - statements, variables, comments, conditionals and loops then goes on to study Python's collections - Lists, Tuples and Dictionaries. Functions, modules and packages are then covered, as is the use of and creation of data types (objects) in Python. Object oriented principles and capabilities are built in to the Python language, and the course discusses how these can be exploited most effectively. After coverage of the fundamentals of the language as described above, the course can be extended to cover specific more advanced libraries, such as Twisted for network programming, SQLAlchemy for database access and Stackless for concurrent programming.
Enrolment and Start Dates Comment	Tuesday 18th and Wednesday 19th June 2013
Subjects Taught	Introduction • What is Python • History of Python • Portability • Performance • Libraries • Comparing with other Scripting Languages • Python versions • Jython and IronPython Getting Started • Using the interpreter • Working with Source Files • Writing Hello World • Byte-compiled .pyc files • Indentation • Comments and Document strings Data Types • Numbers • Strings • Variables • Sequences • Lists • Tuples • Maps and Dictionaries Control Flow • if statement • while statement • for loop • break statement • exec and eval Functions • Defining a Function • Function Parameters • Default Parameter Values • Named Parameters • Local and Global Variables • Call by Value • Swap Function • Passing Lists as parameters • Lambda Forms Classes • Classes • Objects • Object Attributes • Class Attributes • Class Methods • The __init__ method • Dynamic Attributes More on Classes • Intrinsic attributes • Inheritance • Polymorphism • Operator Overloading • Creating Classes at run-time Modules and Packages • What is Package • What is a Module • importing • Using the sys module • The dir() function Exception Handling • Try-Except • Try-Finally • Handling Exceptions • Raising Exceptions • User Defined Exceptions The Python Standard Library • Operating System Interface Modules • Regular Expressions • Maths Libraries • The sys module • Command Line Arguments • Threads and Processes Input / Output • File I/O • Formatting • Pickling and Unpickling
Duration	9.00am - 5.00pm.
Comment	Python is powerful, portable, object- oriented open source programming language for writing stand alone programs, quick scripts, and prototypes for large applications. This course starts at the fundamentals of Python - statements, variables, comments, conditionals and loops then goes on to study Python's collections - Lists, Tuples and Dictionaries. Functions, modules and packages are then covered, as is the use of and creation of data types (objects) in Python. Object oriented principles and capabilities are built in to the Python language, and the course discusses how these can be exploited most effectively. After coverage of the fundamentals of the language as described above, the course can be extended to cover specific more advanced libraries, such as Twisted for network programming, SQLAlchemy for database access and Stackless for concurrent programming.
Course Fee	Non Members Fee: €800 Fee to Software Skillnet members after grant aid is €570 per person There may be free places for JobSeekers on this programme. SKN-A

Course Web Page:

http://www.isa-skillnet.com/Training_Programmes/88#ss641

Available to Job Seekers:

Yes

Certified:

No

Introduction to Agile & Scrum

Network:

ISA Software Skillnet

Location of Course	Monaghan, Member Premises, Location to be confirmed.
Learning Outcomes	Upon completion of this course you will be able to: •Describe and contrast the main agile/lean methods Scrum, XP and Kanban •Describe SCRUM and how variations or hybrid approaches (utilising elements of agile with more traditional approaches) are sometimes implemented in practice •Map appropriate roles for Scrum teams from your current teams •Define and use user stories •Perform planning and estimation in an agile environment •Perform key Scrum ceremonies such as standups, retrospectives, etc. •Define appropriate development and testing practices for agile projects, keeping control of quality in an Agile lifecycle and avoiding the common pitfalls •Undertake steps needed to get started with Scrum on your project •Use Scrum with distributed teams •Use appropriate metrics for agile •Avoid the common pitfalls with Agile/Scrum
Further Enquiries	Susan Kelly Tel: 086 806 7200 Email: susan@isa-skillnet.com
Entry Requirements	This course is intended for Project Managers, Team Leaders as well as cross-functional team members such as Developers, Testers, DBAs, Business Analysts, etc. and project support personnel who will benefit from an understanding of Agile/Scrum.
Course Content	Overview While agile has provided the solutions for many software development problems, it is not a silver bullet and has still to overcome issues that more traditional project development lifecycles handle. The role of the traditional project manager typically changes from managing a team with a sequential lifecycle to facilitating an empowered team working in an iterative and incremental manner. Traditional planning and estimating processes need to be adapted to handle this new environment. Different practices, tools, testing strategies, roles, etc. need to be defined/agreed to maximise the chances of success for agile projects. Agile methods such as Scrum typically need augmentation to work in specific contexts and roles such as ScrumMaster and Product Owner need interpretation to your environment. This course will provide those looking to work on Agile/Scrum teams with the competencies and skills required to effectively combine the processes, people and technologies for a successful Agile/Scrum delivery. Exercises are used to get hands on experience with the practices presented. It focuses on the Scrum method but references practices from other agile methods such as eXtreme Programming (XP) and also from Lean Software Development and Kanban. It also introduces ways to apply Agile practices successfully and ensure a sustainable transition, so that Agile becomes the standard approach for projects.
Enrolment and Start Dates Comment	Tuesday 30th and Wednesday 31st July 2013
Subjects Taught	Overview of Agile Values/Principles • Agile values, principles and practices • Explain the essence of agile methods in terms of the significant mindset change required • Exercise: discussion of participant’s issues/challenges with agile from pre-course questionnaires Overview of agile methods • Key concepts in agile and lean and how it differs from Waterfall/Plan driven • Overview of Scrum, XP and Kanban • Benefits of agile Key elements of Scrum • Overview of Scrum ceremonies and artifacts • Roles and responsibilities in Scrum teams Requirements in Scrum • Customer/user involvement and managing requirements in agile • Vision, themes, epics and stories • User stories Planning and estimation with Scrum • The need for estimation with incremental development • Estimation for user stories: story points • Additional estimation options • Project velocity and sustainable development • Project and Release planning • Iteration/Sprint planning – timeboxing and prioritisation • Principles of team board design Working as a Scrum team • Daily scrums • The implications of self-direction • Monitoring and reporting • Backlogs and burndowns • Project reviews and retrospectives • Metrics in agile Agile Development and Testing Practices • Continuous integration • Emergent design • Test Driven Development (TDD) and refactoring, structural coverage • Coding standards, code reviews, static analysis • Agile test strategies Pitfalls and Lessons Learnt • This module will discuss some of the risks and common pitfalls experienced in practice by Scrum teams and how these can be avoided. Summary and next steps Action planning and transitioning steps
Duration	9.00am - 5.00pm.
Comment	While agile has provided the solutions for many software development problems, it is not a silver bullet and has still to overcome issues that more traditional project development lifecycles handle. The role of the traditional project manager typically changes from managing a team with a sequential lifecycle to facilitating an empowered team working in an iterative and incremental manner. Traditional planning and estimating processes need to be adapted to handle this new environment. Different practices, tools, testing strategies, roles, etc. need to be defined/agreed to maximise the chances of success for agile projects. Agile methods such as Scrum typically need augmentation to work in specific contexts and roles such as ScrumMaster and Product Owner need interpretation to your environment. This course will provide those looking to work on Agile/Scrum teams with the competencies and skills required to effectively combine the processes, people and technologies for a successful Agile/Scrum delivery. Exercises are used to get hands on experience with the practices presented. It focuses on the Scrum method but references practices from other agile methods such as eXtreme Programming (XP) and also from Lean Software Development and Kanban. It also introduces ways to apply Agile practices successfully and ensure a sustainable transition, so that Agile becomes the standard approach for projects.
Course Fee	Non Members Fee: €450 Fee to Software Skillnet members after grant aid is €350 per person

Course Web Page:

http://www.isa-skillnet.com/Training_Programmes/88#ss640

Available to Job Seekers:

No

Certified:

No

PMP Project Management Professional Certification

Network:

ISA Software Skillnet

Location of Course	Cork, Professional Training, Building 4400, Cork Airport Business Park, Kinsale Road, Cork
Learning Outcomes	Upon completion of this course; the participant will • Be prepared to sit the PMP® exam. • Apply approved Project Management principles to their work. • Identify the areas of Project Management they need work experience in.
Further Enquiries	Corkan Kelly Tel: 086 806 7200 Email: susan@isa-skillnet.com
Entry Requirements	The syllabus is designed based on the experience level of the participants. Given that this is a highly-focused course aimed towards final exam preparation; participants must already have experience of managing projects and intend to sit the PMP exam.
Course Content	Professionally Certified Project Managers are a benchmark for excellence in terms of performance and productivity in their profession and also bring a repeatable, consistent quality to the projects they manage. Certification gives project managers a competitive edge in job opportunities, promotions and they also retain higher salaries than those without certification. This course is geared towards achieving PMP certification and includes access to 800 PMP exam questions via a web-based PMP exam simulator. This takes participants from the course right up to the certification exam. • PMI® requirements of candidates • The application process
Enrolment and Start Dates Comment	Monday 23rd, Tuesday 24th, Monday 30th September and Tuesday 1st October 2013
Subjects Taught	Modules covering all Project Management Knowledge Areas: • Scope • Time • Cost • Quality • HR • Risk • Communications • Procurement • Integration • Ethics Focus on hot topics. • Exam makeup & Format. • Access to 800 PMP exam questions via a web-based PMP exam simulator. This takes participants from the course right up to certification exam. Participants must register and pay for exams themselves. The exam fee is not included in the course fee quoted above.
Duration	4 days,9.00- 5.00pm.
Course Fee	Non Members Fee: €900 Fee to Software Skillnet members after grant aid is €710 per person There may be free places for JobSeekers on this programme. SKN-A Please note the cost of certification is not included in the course fee. Participants can apply directly to the PMI for certification. The course will cover all preparatory work required for candidates to take the certification exam directly with the Project Management Institute.

Course Web Page:

http://www.isa-skillnet.com/Training_Programmes/88#ss642

Available to Job Seekers:

Yes

Certified:

No

Product Camp Dublin - Free Event

Network:

ISA Software Skillnet

Location of Course	Dublin Institute of Technology (DIT) Aungier Street, Dublin 8
Eligibility	Open to all product managers, marketers and those involved in technology product management.
Further Enquiries	See productcampdublin.com for further updates Susan Kelly Tel: 086 806 7200 Email: susan@isa-skillnet.com
Course Content	Product Camp Dublin is a collaborative, user-organized 'un-conference' focused on Product Management and Marketing topics. Product Camp Dublin is a great opportunity for you to learn from, teach to and network with professionals involved in the Product Management, Marketing, and Development process! At the event everyone learns and explores topics of interest to the delegates. Everyone participates in some way, so you can present a topic, lead a roundtable discussion, share your experiences by attending a session of interest to you, help out with logistics, help secure sponsorships, or volunteer. The final sessions, topics and discussion themes are decided on the day. Product Camp allows you to choose the content, collaborating with your peers to address the daily professional challenges. Last year, more than 100 product professionals from MNCs to indigenous companies to start-ups gathered for the first Product Camp Dublin. Sessions included workshops on lean, agile and scrum development methodologies, pitch presentation feedback panels, setting up a legal framework for product management, roundtables on innovation management and user interface design, managing cross functional challenges, product life cycle management in the real world, product roadmaps and marketing and best in class tools. “Nothing seems hard to people who don’t do it.”, this is your opportunity to learn from experience and share your experiences.
Enrolment and Start Dates Comment	13th June 2013
Duration	12.00pm - 6.00pm.
Course Fee	FREE to ISA Software Skillnet members

Course Web Page:

http://www.isa-skillnet.com/Training_Programmes/88#ss607

Available to Job Seekers:

No

Certified:

No

ISTQB Foundation course in Software Testing

Network:

ISA Software Skillnet

Location of Course	Dublin, Hotel to be confirmed
Learning Outcomes	Those attending the course will learn: • The fundamental principles of Software Testing • How testing fits into the development lifecycle • The importance of test process, objectives, techniques and tools • Essential functional and non-functional test methods • Basic test design and measurement techniques • Fundamental test management principles • How to select and implement tools effectively
Eligibility	Quality analysts, testers, developers, systems analysts, project leaders, users and data administrators. No specific prerequisites are assumed. Attendees are expected to be ‘software knowledgeable’ with some minimal test of software experience.
Further Enquiries	Susan Kelly Tel: 086 806 7200 Email: susan@isa-skillnet.com
Course Content	The ISTQB was officially founded as an International Testing Qualifications Board in Edinburgh in November 2002, by members of the ISEB Software testing Board together with representatives from other countries. The idea and proposal for the ISTQB, stemmed from the original ISEB view of Software Testing and the need for an international Software Testing Qualification. The International Software Testing Qualifications Board (ISTQB) has been set up to bring together testers from around the world to work on one set of terminology and syllabuses with a view to allow certification in Software Testing to be internationally recognised and coordinated. It is the ISTQB's role to support a single, universally accepted, international qualification scheme, aimed at software and system testing professionals. The ISTQB Foundation certificate is awarded to all those who successfully complete a one-hour, multiple choice examination. The examination is externally set and invigilated by ISEB. The ISTQB Foundation course in Software Testing - 3-day training course.
Financial Support	There may be free places on this programme for jobseekers - SKN-A
Enrolment and Start Dates Comment	Tuesday 28th - Thursday 30th May 2013
Subjects Taught	Introduction • Fundamentals of Testing • Why is testing necessary? • What is testing? • General testing principles • Fundamental test process • The psychology of testing Part Two: Testing through the lifecycle • Software development models • Test levels • Test types – the targets of testing • Maintenance testing Part Three: Static Reviews • Reviews and the test process • Review process • Static analysis by tools Part Four: Test design techniques • Identifying test conditions and designing test cases • Categories of test design techniques • Specification-based or black-box techniques • Structure-based or white-box techniques • Experience-based techniques e.g. exploratory testing Part Five: Test Management • Test Organisation • Test planning and estimation • Test process monitoring and control • Configuration Management • Risk and Testing • Incident Management Part Six: Tool Support for Testing • Types of test tool • Effective use of tools: potential benefits and risks • Introduction of a tool into an organisation Examination Coaching • ISTQB examination - Externally invigilated by ISTB
Duration	3 days, 9.00am - 5.30pm.
Course Fee	Non Members Fee: €800 Fee to Software Skillnet members after grant aid is €640 (this includes the certification)

Course Web Page:

http://www.isa-skillnet.com/Training_Programmes/88#ss635

Available to Job Seekers:

Yes

Certified:

No

Scrum and the Product Owner

Network:

ISA Software Skillnet

Location of Course	Dublin, Hotel to be confirmed
Trainer	Nigel is a Certified Scrum Trainer. He has been working with Agile techniques his entire twelve year IT and managerial career and was one of the Lead Agile Consultants for BT – Currently undergoing the largest Agile transformation in the world. Nigel’s background includes being a Developer in traditional and Scrum teams before moving into Project Manager and ScrumMaster roles on many projects across the IT sector. Nigel has been coaching and training Scrum and Agile techniques for the last 4 years and is regarded as one of the leading experts in training in this industry. Uniquely positioned to discuss Agile both on a small scale, and in a huge distributed enterprise – This wealth of experience helps shape the courses and coaching offered, to truly step beyond theory and into real practical direction and vision.
Further Enquiries	Susan Kelly Tel: 086 806 7200 Email: susan@isa-skillnet.com
Course Content	Scrum is a simple but powerful agile management framework. Key to its success is the role of the Product Owner: The Product Owner steers and guides the Scrum project, bridges the gap between end customers, business and development/IT and is responsible for the return on investment (ROI). The Product Owner combines the traditional project manager and the product manager roles in one person. This two-day interactive Scrum Product Owner course equips you with all you need to know about being an effective Product Owner. At the end of the class, you will understand how you can leverage Scrum to optimise value creation and customer satisfaction. You will be able to create a realistic release plan, stock the product backlog, write user stories and refine requirements. You will also know how you can increase productivity, level the workload, and steer the project proactively. Objectives - Assume the responsibilities of a Product Owner - Apply Scrum to optimise customer satisfaction and value creation.
Enrolment and Start Dates Comment	Date: Tuesday 16th & Wednesday 17th July 2013
Subjects Taught	Introduction - Agile Values, Scrum Benefits and Origins - Scrum and Change - Companies Using Scrum Scrum Process and Roles - Scrum Flow - Scrum Roles: Product Owner, Team, ScrumMaster - Product Owner Characteristics - A Day in the Life of the Product Owner - The Product Owner as the Voice of the Customer value and Stream Manager Requirements - Understanding the Customer - The Product Vision - The Product Backlog - Determining the Release Scope - Stocking the Product Backlog - Prioritising the Product Backlog - Refining the Product Backlog - User Stories on the Product Backlog Release Management - Sustainable Pace - The Project Levers - Defining and Communicating Project Success - Release Management Strategies - Estimating Product Backlog Items Using Story Points and Planning Poker - Choosing the Sprint Length and Determining Velocity - Creating the Release Plan - Tracking the Project Progress Sprint Management - Sprint Workflow and Characteristics - Formulating Powerful Sprint Goals - Sprint Planning, Daily Scrum, Sprint Review and Retrospective - Understanding the Sprint Progress Portfolio Management - The Planning Onion - Why Portfolio Management Matters - Levelling the Demand - Portfolio Management Steps - The Portfolio Bubble Chart Large and Distributed Scrum Projects - Brook’s Law - Organic Growth and Conway’s Law - Master Product Backlog and the Product Owner Team - Team Set-up - Multi-team Planning and Coordination - Shared Norms and Assets - Distributed Scrum Project Tips Large and Distributed Scrum Projects - Brook’s Law - Organic Growth and Conway’s Law - Master Product Backlog and the Product Owner Team - Team Set-up - Multi-team Planning and Coordination - Shared Norms and Assets - Distributed Scrum Project Tips - Sample Distributed Project Org
Duration	9.00am - 5.30pm.
Course Fee	Non Members Fee: €1,200 Fee to Software Skillnet members after grant aid is €810 (this includes the €60 Scrum Alliance Certification) There may be free places for jobseekers on this programme - SKN-A

Course Web Page:

http://www.isa-skillnet.com/Training_Programmes/88#ss614

Available to Job Seekers:

Yes

Certified:

No

Agile Business Analysis

Network:

ISA Software Skillnet

Location of Course	Dublin, Member Premises, Location to be confirmed.
Learning Outcomes	Understand the agile framework • Describe how agile differs from traditional development • Define key characteristics of agile requirements Understand key concepts foundational to rapidly discovering product needs Describe the value of using analysis models to explore, evaluate, confirm and allocate product needs Analyse product needs • Explore and evaluate product options to identify high-valued user stories • Utilize organic, lightweight models to aid in analysing stories • Assign business value to product options • Estimate stories • Write scenarios and acceptance tests Allocate product needs to planning horizons Consider a variety of ways to adapt your agile analysis work Demonstrate how analysis models interconnect and complement each other to provide a holistic view of product needs Explain key principles of the IIBA BABOK Agile Extension
Eligibility	Experience of working as a Business Analyst, Systems Analyst or Product Owner on an IT or Software Development project.
Further Enquiries	Susan Kelly Tel: 086 806 7200 Email: susan@isa-skillnet.com
Entry Requirements	This course is valuable for all members of agile delivery teams: product owners, customers and users, scrum masters/project leaders/facilitators, business analysts, developers and designers, user interface/experience experts - anyone who explores, defines, analyses, verifies, and validates product needs and transforms them into working software.
Course Content	1. Agile Foundation Overview • Key concepts o Product o Product Partners, stakeholder analysis o Value – value decisions o Product Backlog, product options • Intro to Agile o Agile vs. traditional development o Agile timing o Agile requirements characteristics o Agile roles • Intro to Stories 2. The Structured Conversation with Analysis Models • Explore and evaluate the user, action, data, control and interface product dimensions using analysis models • Write high-valued stories • Write scenarios • Confirm stories with acceptance tests (data examples, Given-When-Then) • Estimate stories • Explore and evaluate the environment and quality attribute product dimensions • Analyse crosscutting requirements 3. Allocate Product Needs • Agile plans: product roadmaps, pre-view plans • Minimum marketable features • Adapt the 7 Product Dimensions 4. Agile Business Analysis: Good Practices • 7 guidelines for agile business analysis (IIBA BABOK Agile Extension) • Process practices that work • Agile modelling and documentation • Making analysis “lean” • Success with agile business analysis: skills, knowledge, practices 5. Conclusion and Course Review
Enrolment and Start Dates Comment	Monday 27th to Wednesday 29th May 2013
Subjects Taught	This three day workshop is designed to give the Business Analyst a thorough grounding in the skills needed to successfully gather, analyse, manage and champion the requirements throughout an Agile project. The course will consider several of the most popular Agile approaches and will concentrate on one in detail (Scrum) to take the Agile Business Analyst through the phases of an Agile project in their role, allowing practice in the techniques in a realistic situation. Business analysts will learn how agile analysis aligns with the International Association of Business Analysis (IIBA®) Business Analysis Body of Knowledge (BABOK®).
Duration	3 days, 9.00am - 5.00pm.
Course Fee	Non Members Fee: €790 Fee to Software Skillnet members after grant aid is €590 per person

Course Web Page:

http://www.isa-skillnet.com/Training_Programmes/88#ss622

Available to Job Seekers:

No

Certified:

No

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