Carrick on Shannon

Master Coaching Blueprint

Network: 
Role Skillnet
Location of Course Carrick-on-Shannon, Co.Leitrim
Further Enquiries Tel: 071 962 2504
Email: info@roleskillnet.com
Course Content Learn how to coach, supervise, mentor and lead others effectively. Get clarity around what holds you back, stops you achieveing your best and achieving your own goals
Financial Support 30% Funding maybe available on a case by case basis
Enrolment and Start Dates Comment Start Date: 6th April 2013
FETAC Code B30206: Coaching
Subjects Taught 1. Accelerate Your own Personal & Professional Development
2. Learn to Coach and be Coached
3. Understand Your Map For Success
4. Build great life and social skills
5. Learn a Language of Influence & Leadership
6. Train personally with an International Trainer, Coach and NLP Practitioner
Duration 5 Days
Number of Places 5-10
Course Fee €649.00
Available to Job Seekers: 
No
Certified: 
Yes

Food Hygiene / HACCP for Food Handlers

Network: 
Role Skillnet
Location of Course Galway
Leitrim
Longford Town
Castlebar
Methods of Assessment Skills Demonstration 20% & Examination 80%
Further Enquiries Tel: 071 962 2504
Email: info@roleskillnet.com
Course Content Unit 1.Food Hygiene,
Unit 2. Personal Hygiene,
Unit 3. Pest/Waste Control
Unit 4. Cleaning
Unit 5. H.A.C.C.P.
Unit 6. Food Delivery
Unit 7. Food Storage
Unit 8. Food Processing
Financial Support 30% Funding may be available on a case by case basis
Enrolment and Start Dates Comment 12th March 2013 - Mayo
13th April 2013 - Longford
23rd April 2013 - Galway
29th April 2013 - Leitrim
FETAC Code 4N1119: Handling Food Hygienically
Duration 2 Days
Number of Places 5 - 10
Course Fee €100
Available to Job Seekers: 
Yes
Certified: 
Yes

Customer Services

Network: 
Role Skillnet
Location of Course Carrick-on-Shannon, Co. Leitrim
Methods of Assessment Tutor input
Group discussions & exercises
Brainstorming
Further Enquiries Tel: 071 962 2504
Email: info@roleskillnet.com
Course Content • Define customer service & what it should be like to give you a competitive edge
• Explore the link between service and sales
• Examine how you rate in the CRASH test
• Understand what is meant by the moments of truth and determine your moments of truth
• Discuss your own customer service experience, both good & bad!
• Provide an effective technique for handling ‘sticky situations’ using the “L-E-A-R-N Approach”
• Assess different customer satisfaction measurement techniques
• Summarize points for improving customer service delivery in your workplace
Financial Support 30% Funding may be availalbe on a case by case basis
Enrolment and Start Dates Comment Enrolment and Start Dates: 01/05/2013 for 01/05/2013
Number of Places 10
Course Fee €20
Free places available for Jobseekers
Available to Job Seekers: 
Yes
Certified: 
No

Health & Safety in the Workplace

Network: 
Role Skillnet
Further Enquiries Tel: 071 962 2504
Email: info@roleskillnet.com
Financial Support 30% funding maybe available on a case by case basis
Enrolment and Start Dates Comment 30th May 2013
Duration 1 day
Course Fee €50
Available to Job Seekers: 
No
Certified: 
No

Role Skillnet

First Name: 
Terry
Surname: 
Casey
Address: 
5 Townspark Centre
Park Lane
Carrick on Shannon
Co. Leitrim
Phone: 
071 962 2504
Fax: 
071 962 2505
Email: 

info@roleskillnet.com

Website: 
www.roleskillnet.com
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