FETAC Component Certificate (Level 5 NFQ)

Trade Union Representative Skills

Duration 5 days
Number of Places 15
Subjects Taught 10.1.1 outline the origins and aims and objectives of trade unions
10.1.2 identify different types of trade unions
10.1.3 explain the meaning of the term voluntarism in Irish industrial relations
10.1.4 identify and understand the role of employer organisations in industrial relations
10.1.5 explain the role and purpose of the LRC and Labour Court
10.1.6 explain the role and function of the Irish Congress of trade Unions
10.1.7 appreciate contemporary issues in Irish Industrial relations

Unit 2 Individual Union structures, rules and policy
Learners should be able to:
10.2.1 find and be able to reference key rules from their union rule
book
10.2.2 explain how people can join their union
10.2.3 be able to explain the structure of the union, regions, branches, industry sectors
10.2.4 explain how the general officers, full time officials and national executive committee are appointed
10.2.5 be able to explain the role and functions of the President, General Secretary and other national officers of the union
10.2.6 explain how the democracy of their union works and how it is administered
10.2.7 explain how they can influence union policy at national,
regional and branch level
10.2.8 explain how they as work place representatives can participate in union affairs
10.2.9 describe the key role and duties of workplace representatives
10.3.1 participate in different types of union meetings
10.3.2 take notes and minutes at union meetings
10.3.3 chair union meetings / follow the rules of debate
10.3.4 prepare a motion for different types of unions meetings
10.3.5 make a short presentation and or speech at union meetings
10.3.6 prepare a union report
10.3.7 understand negotiation theory and practice
prepare for negotiation
10.3.8 plan a negotiation approach
10.3.9 present a negotiation case/participate in a negotiation session
10.3.10 conclude a negotiation
10.4.1 process grievances on behalf of a trade union member/s at work
10.4.2 help and advise a trade union member/s under a discipline procedure at work
10.4.3 investigate grievance and disciplinary issues on behalf of the union member/s at work
10.4.4 prepare a case on behalf of a trade union member/s at work
10.4.5 plan and present a case on behalf of trade union member/s at work
10.5.1 be aware of the main Employments Acts in Ireland
10.5.2 outline how they and union members can seek advise regarding employment in Ireland
10.5.3 be aware of the Equality legation in Ireland
10.5.4 discuss Equality, Diversity and Cultural issues at work
10.5.5 be aware of the main provisions of the Industrial Relations Act 1990 and amendments

FETAC Code L22448: Trade Union Representative Skills
Enrolment and Start Dates Comment Course dates: 11, 12, 13, 14, 15 March 2013
Course Content Unit 1 Trade Unions and Industrial Relations
Unit 2 Individual Union structures, rules and policy
Unit 3 Communications and Negotiation skills for workplace representatives
Unit 4 Handling members problems at work
Unit 5 Employment Law, Equality and Diversity at work
Entry Requirements Elected Workplace Representatives (Shop Stewards)
Further Enquiries training@teeu.ie
Learning Outcomes Learners who successfully complete this module will:
8.1 appreciate the role of trade unions in industrial relations
8.2 understand how their trade union is organised, its rules and policy making forma
8.3 understand their role as a workplace representative
8.4 develop a range of representative skills
8.5 effectively represent union members and promote union policy
8.6 be aware of individual and collective employment law
Methods of Assessment Continuous assessment
Trainer Private Training Company
Location of Course TEEU Head Office, 6 Gardiner Row, Dublin 1
Available to Job Seekers: 
Yes
Certified: 
Yes

Workplace Negotiation Skills

Duration 4 days
Number of Places 15
Subjects Taught Unit 1 Introduction to negotiating
Unit 2 Plan
Unit 3 Lay Level 3s
Unit 4 Build
Unit 5 Completion
FETAC Code N22972: Negotiation Skills
Enrolment and Start Dates Comment Courses dates: 5, 6, 7, 8 March 2013
Course Content Industrial Relations, Negotiation Skills, etc.
Entry Requirements Workplace Representatives
Further Enquiries training@teeu.ie
Learning Outcomes Unit 1 Introduction to negotiation
10.1.1 outline the origins and aims and objectives of trade unions
10.1.2 identify different types of trade unions
10.1.3 explain the meaning of the term voluntarism in Irish industrial relations
10.1.4 identify and understand the role of employer organisations in industrial relations
10.1.5 explain the role and purpose of the LRC and Labour Court
10.1.6 explain the role and function of the Irish Congress of Trade Unions
10.1.7 appreciate contemporary issues in Irish Industrial relations

Unit 2 Plan
Learners should be able to:
10.2.1 find and be able to reference key rules from their union rule book
10.2.2 explain how people can join their union
10.2.3 explain the structure of the union, regions, branches, industry sectors
10.2.4 explain how the general officers, full time officials and national executive committee are appointed
10.2.5 explain the role and functions of the President, General
Secretary and other national officers of the union
10.2.6 explain how the democracy of their union works and how it is administered
10.2.7 explain how they can influence union policy at national,
regional and branch level
10.2.8 explain how they as work place representatives can participate in union affairs
10.2.9 describe the key role and duties of workplace representatives

Unit 3 Lay Level 3s
Learners should be able to:
10.3.1 participate in different types of union meetings
10.3.2 take notes and minutes at union meetings
10.3.3 chair union meetings/follow the rules of debate
10.3.4 prepare a motion for different types of unions meetings
10.3.5 make a short presentation and or speech at union meetings
10.3.6 prepare a union report
10.3.7 understand negotiation theory and practice and understand
the need to prepare for negotiation
10.3.8 plan a negotiation approach
10.3.9 present a negotiation case/participate in a negotiation session
10.3.10 conclude a negotiation

Unit 4 Build
Learners should be able to:
10.4.1 process grievances on behalf of trade union member/s at work
10.4.2 help and advise trade union member/s under a discipline
procedure at work
10.4.3 investigate grievance and disciplinary issues on behalf of union member/s at work
10.4.4 prepare a case on behalf of trade union member (s) at work
10.4.5 plan and present a case on behalf of trade union member (s) at
work

Unit 5 Completion
Learners should be able to:
10.5.1 be aware of the main Employments Acts in Ireland
10.5.2 outline how they and union members can seek advise
regarding employment law in Ireland
10.5.3 be aware of the Equality legislation in Ireland
10.5.4 discuss Equality, Diversity and Cultural issues at work
10.5.5 be aware of the main provisions of the Industrial Relations Act 1990 and amendments

Methods of Assessment Continuous assessment.
Trainer Private Training Provider
Location of Course TEEU Head Office, 6 Gardiner Row, Dublin 1
Available to Job Seekers: 
Yes
Certified: 
Yes

New Enterprise Skills Development

Duration 10 days, 9.00am.- 5.00pm.
Prov. Schedule : Day 1 23/05/2013, Day 2 30/05//2013, Day 3 04/06/2013, Day 4 11/06/2013 or 13/06/2013, Days 5 & 6 18/06/2013 & 20/06/2013, Days 7 & 8 25/06/2013 & 27/06/2013. 2 Days individual mentoring - 21/05/013 & 28/05/2013.
This ten day course will be followed by a six day work placement for all participants.
Number of Places 15
Course Fee No Fee
Subjects Taught • Personal Development (1 day)
• Statuary and regulatory requirements (1 day)
• Business planning and execution (2 days)
• Revenue and Accountancy Requirements (2 days)
• Social Media (1 day)
• Website Administration (1 day)
• Negotiation Skills (1 day)
• Presentation Skills (1 day)
FETAC Code L21244: Setting up a Small Business
Enrolment and Start Dates Comment Date: From the 21/05/2013 to the 27/06/2013 and is currently open for bookings. Prov. Schedule : Day 1 23/05/2013, Day 2 30/05//2013, Day 3 04/06/2013, Day 4 11/06/2013 or 13/06/2013, Days 5 & 6 18/06/2013 & 20/06/2013, Days 7 & 8 25/06/2013 & 27/06/2013. 2 Days individual mentoring - 21/05/013 & 28/05/2013.
Financial Support This programme is funded by the Job Seekers Support Programme. The JSSP provides skills which are in demand by industry, combined with direct access to employers and the workplace. The initiative is aimed at the unemployed, blends training with work placements / access to employment and is grant funded at 100%.
Course Content This ten day course will be followed by a six day work placement for all participants.
Entry Requirements Pre-Course Requirements
Level 4 Certificate, Leaving Certificate or equivalent qualifications and / or relevant life and work experiences.

Booking a place online isn't a guarantee, and course confirmation is subject to attendance.

Further Enquiries Oonagh Mcgregor
South West Gnó Skillnet
Tel: 064 6636622
Email: info@southwestgno.com
Eligibility Job-seekers Support Programme (JSSP) – Skillnets Ltd.
Trainers should note unemployed trainees must fall into one of the following five categories:
- Persons under the age of 35 or
- Persons unemployed for more than 12 months or
- Persons with NFQ Level 5 or less or
- Persons formerly employed in the construction, manufacturing or retail sectors or
- Persons wishing to enter the ICT sector having been formerly employed in a different sector, and who require conversion programmes

An unemployed person must fall into at least one of these categories to be eligible for the Job-seekers Support Programme 2012.

Please Note: Applicants for course places with jobseeker funding will need to have attended an information launch before course commencement. They will be asked to attend for a short interview to assess suitability for the programme.

Learning Outcomes Accreditation
Participants will be eligible to apply for a FETAC Level 5 Minor Award in New Enterprise Skills Development(Code: L21244).
Methods of Assessment Programme Evaluation
Progress on learning objectives will be monitored each week by the tutors and feedback given. Peer support will be encouraged between sessions. A mid term and end of course evaluation survey is completed.

Work Placement
Towards the end of the programme as participants have built a certain level of skill, they will be asked to complete a Work Placement of a minimum of 4 days duration with a client company.

In-Tuition take responsibility for sourcing clients who have a website/online business that can be improved. In some cases, participants find a suitable client themselves.

The placement will involve the participant completing an analysis of the client’s website/online business and making recommendations for approval in the form of a report.

These reports will be reviewed by In-Tuition before being issued to ensure that an adequate standard is achieved. The work placements have the effect of consolidating learning for participants and also increases their employment prospects as many work placement sponsors ask the participants to apply their new expertise to support them with their online business.

The assessment involves the submission of a Portfolio of Coursework which includes the following items (marking scheme shown in brackets)

Search Engine Assignment (25%)
Research Project (45%)
Internet Marketing Plan (30%)

Grading
Pass 50 - 64%
Merit 65 - 79%
Distinction 80 - 100%
National Framework of Qualifications
This programme qualifies as 1 credit towards a FETAC (Level 5) Certificate and is a recognised module within the National Framework of Qualifications.

All participants, DOB and PPS numbers must be supplied on Day 1 of the course.

Trainer Training Provider – Future People Ltd.

Brief Summary/Overview of the Company

Future People are a Training & Placement company which is focused on delivering high quality training programmes for companies and individuals.

Their service areas of Training & Placement combine to provide organisations with highly regarded and certified training programs for their employees & members and individuals with the opportunity to up-skill re-skill and find work placement opportunities.

Location of Course Tipperary Town
Available to Job Seekers: 
Yes
Certified: 
Yes

Understanding Start Up & Small Businesses Better

Duration 3 Days
Course Fee Contact Course Provider
Subjects Taught The programme is highly interactive and engaging and aims to develop the capabilities of frontline line staff, so that they can understand better the daily business lives, challenges and requirements of their customers and react positively to customer needs.
FETAC Code 5N1418: Start your Own Business
Enrolment and Start Dates Comment Contact Network Manager
Course Content This Programme has been designed to assist learners who are involved in dealing with owner / managers of start-up and small / medium sized businesses to grow their businesses confidence and be able to have more valuable business conversations with customers and advise on how the companies’ products / services can help their customers and give an extraordinary customer experience.
Entry Requirements Participants must hold a Leaving Certificate, Equivalent Qualification and / or have relevant life and work experience.
Further Enquiries outsourcing@ccma.ie
Learning Outcomes On completion of the programme, participants will be able to:

o Understand what’s involved in setting up and growing a business
o Grow their business / commercial knowledge and enhance their career development
o Understand key business terms and methods of analysing a business
o Know the Pressures and Challenges business’ face when running a business
o Understand why businesses fail and grow
o Demonstrate an understanding of different markets, industries and sectors and their requirements

Methods of Assessment Business Plan Project (75%)
Presentation (25%)

Project
Produce a Business Plan (in a group or individually), for a new business idea that will be developed during the programme.

Presentation
Learners will present their business plan in groups/individually.

Location of Course Nationwide
Available to Job Seekers: 
Yes
Certified: 
Yes

Digital Marketing Diploma

Number of Places 15
Course Fee €850
FETAC Code 5N1364: Digital Marketing
Enrolment and Start Dates Comment Start Date: 3rd July 2013. Running every Wednesday for 15 evenings over 15 weeks. 6.30pm - 9.30pm evening course.
Financial Support 25% funding applied
Course Content The classroom-based training experience will help you to ... get a clear understanding of the value and importance of Digital Marketing and why it is a vital component of your marketing strategy plan, create and effectively manage social media, display, search marketing and online advertising and marketing campaigns.

Integrate your digital marketing plans and efforts into your marketing strategy drive new visitor traffic to your web site while improving online conversion rates understand how digital marketing can help you grow your business, domestically and internationally create and develop effective and targeted email marketing campaigns that aligns with your business goals identify various online applications and resources that can help build effective and profitable web sites.

Measure and analyse the visitor traffic to your web site to continuously develop and improve your digital marketing discover how to best develop and retain customers The course will provide you with the learning and experience required to plan, implement and manage a comprehensive digital marketing plan for your organisation or business. You will also receive a certified Diploma from FETAC.

Further Enquiries Maggie O'Brien
t: 052 6191102
m: 086 777 6476
e: maggie@socialmediaskillnet.com
Learning Outcomes At the end of this course, you will understand the various channels and activities required to plan, implement and manage a comprehensive digital marketing plan for your business.
Trainer Sure Skills
Location of Course Pearse Street Hotel, Pearse Street, Dublin 2
Available to Job Seekers: 
Yes
Certified: 
Yes

Occupational First Aid

Network: 
ACIST Skillnet
Duration 3 Days
Number of Places 10
Course Fee TBA
Subjects Taught Unit 1: First Aid in the Workplace
Unit 2: Patient Assessment
Unit 3: Respiratory Emergencies
Unit 4: Cardiac First Response
Unit 5: Wounds and Bleeding
Unit 6: Altered Levels of Consciousness
Unit 7: Musculoskeletal Injuries
Unit 8: Burns and Scalds, Chemicals, Electrical Shock
FETAC Code 5N1207: Occupational First Aid
Enrolment and Start Dates Comment Course date: 20th May 2013
Financial Support ACIST Skillnet
Course Content This certificate expires two years from the date of successful completion of course. The course will also concentrate on any changes in practices that have occurred in the two years since the last course.
Further Enquiries Crystel Robbins Rynne
Office: 065 7081466
Email: crystel@skillsacist.com
Eligibility This course is aimed for employees who wish to recertify their FETAC level 5 occupational first aid certificate to be able to continue in their role as a occupational first aider for their company. Under the General Application Regulations 2007 (Part 7 Chapter 2 First Aid) requires companies to train a number of their employees to act as Occupational first aiders in the workplace.
Learning Outcomes On successful completion of this course successful candidates will receive a FETAC level 5 Occupational First Aid Certificate.
Trainer Safe-T-Trainer is a professional safety training & consultancy services company in operation since 2005. Combining experience and knowledge in the Manufacturing, Hospitality, Construction, Leisure and Public Sectors we deliver a comprehensive service to help your Company reduce workplace accidents and incidents to comply to all relevant Health and Safety Legislation. Willie Treacy, Managing Director, has over 10 years experience in delivering Safety Management Services tailored to the needs of companies ensuring they are compliant with Health and Safety regulations.
Location of Course Armada Hotel, Spanish Point Road, Miltown Malbay
Available to Job Seekers: 
Yes
Certified: 
Yes

Food Safety Management

Network: 
ACIST Skillnet
Duration 4 Days 9.30am to 5.00pm.
Number of Places 10
Course Fee €335
Free for unemployed (eligibility criteria applies)
FETAC Code N22795: Food Safety and HACCP
Enrolment and Start Dates Comment Dates: 28th May 2013, 5th, 11th & 18th June 2103
Financial Support ACIST Skillnet
Course Content Understanding food safety, legislation, Principles and Pre requisites, Food Safety Hazards and controls, Hygiene in the workplace, Plans, Application & Implementation, General Management, Quality control, Training
Careers or Further Progression This programme will earn successful, candidates a FETAC Level 5 Certificate.
It may be used as an elective module for other programmes or allow learners progress to further programmes.
Entry Requirements Leaving Certificate or equivalent qualification and/or relevant life and work experience.
Further Enquiries Crystel Robbins Rynne
Network Manager
ACIST Skillnet
Office: 0657081466
Email: crystel@skillsacist.com
Learning Outcomes • Have a thorough understanding of the principles of food safety.
• Understand and control the causes of food spoilage and Pathogens.
• Be able to demonstrate high standards of safety and quality
Methods of Assessment Learners are required to
• Sit a theory based examination comprising multiple choice and essay questions accounting for 60% of marks allowed
• Complete an assignment within a specific timeframe based on a case study comprising 40% of marks
Trainer Cater Care Ltd
37 Lord Edward Street
Limerick
e: info@catercare.ie
www.catercare.ie
Location of Course Cater Care, Limerick
Available to Job Seekers: 
Yes
Certified: 
Yes

Occupational First Aid

Network: 
ACIST Skillnet
Duration 3 Days 9.30 am to 4.30pm.
Number of Places 10
Course Fee Galway & Limerick - €180 per person
Dublin - €220 per person
Subjects Taught Unit 1: First Aid in the Workplace
Unit 2: Patient Assessment
Unit 3: Respiratory Emergencies
Unit 4: Cardiac First Response
Unit 5: Wounds and Bleeding
Unit 6: Altered Levels of Consciousness
Unit 7: Musculoskeletal Injuries
Unit 8: Burns and Scalds, Chemicals, Electrical Shock
FETAC Code 5N1207: Occupational First Aid
Enrolment and Start Dates Comment Course Dates:
Dublin City Centre - 7th, 14th & 21st May 2013
Limerick City - 10th, 11th,m 12th June 2013.
Galway City - 24th, 25th, 26th June 2013
Financial Support ACIST Skillnet
Course Content This course is aimed for employees who wish to act as an occupational first aider for their company. Under the General Application Regulations 2007 (Part 7 Chapter 2 First Aid) requires companies to train a number of their employees to act as Occupational first aiders in the workplace.

This course is an interactive course where there is a healthy mix of theory and practical methods of training throughout the course. Although the course is designed for the workplace all learning outcomes can be applied to first aid situations in the home and sporting situations.

Further Enquiries Crystel Robbins Rynne
Network Manager
ACIST Skillnet
Office: 0657081466
Email: crystel@skillsacist.com
Learning Outcomes Participants who complete this course will be able to:
• Ensure employees are aware of First Aid facilities and arrangements
• Provide the recognised Occupational First Aid systems in the workplace
• Implement essential life-saving skills
Methods of Assessment All assessments are carried out in accordance with FETAC requirements and are both internally and externally authenticated before certification is issued. All participants have the right to appeal their results, the appeals procedure is also in accordance with FETAC regulation. The examination is conducted by an independent instructor.
Trainer HR CONNECTIONS, Moycullen, Co. Galway
Our HR Specialists are fully qualified and Chartered Members of the CIPD (Chartered Institute of Personnel and Development) with a proven track record in HR Management. Our Health & Safety services and Training courses are provided by fully qualified and accredited Health & Safety professionals.

The company was established by Claire Carroll in 2009, in response to a growing need for an outsourced HR service provider as an alternative to hiring a full time HR Specialist. Claire has extensive HR Management experience in a variety of industries together with a number of years in independent consulting prior to setting up HR Connections.

Claire is a Chartered Fellow of the CIPD (Chartered Institute of Personnel and Development), and has a BA from NUIG, a Diploma in Employment Law from the Law Society of Ireland, Dublin, and a Diploma in Personnel Management from GMIT (Galway Mayo Institute of Technology).

Location of Course Dublin - The Fitzwilliam Hotel
Limerick - Venue TBA
Galway City - The Salthill Hotel, Galway
Available to Job Seekers: 
Yes
Certified: 
Yes

Occupational First Aid

Network: 
ACIST Skillnet
Duration 3 days 9.30 - 5.00pm.
Number of Places 10
Course Fee Ennis - €180 per person. Free for unemployed (eligibility criteria applies).

Ballinasloe - TBA

Subjects Taught Unit 1: First Aid in the Workplace
Unit 2: Patient Assessment
Unit 3: Respiratory Emergencies
Unit 4: Cardiac First Response
Unit 5: Wounds and Bleeding
Unit 6: Altered Levels of Consciousness
Unit 7: Musculoskeletal Injuries
Unit 8: Burns and Scalds, Chemicals, Electrical Shock
FETAC Code 5N1207: Occupational First Aid
Enrolment and Start Dates Comment Course Dates:
Ennis & Ballinasloe - 2nd, 3rd & 8th May 2013
Ennis - 13th, 14th & 15th May 2013
Financial Support ACIST Skillnet Funding
Course Content This course is aimed for employees who wish to act as an occupational first aider for their company. Under the General Application Regulations 2007 (Part 7 Chapter 2 First Aid) requires companies to train a number of their employees to act as Occupational first aiders in the workplace.

This course is an interactive course where there is a healthy mix of theory and practical methods of training throughout the course. Although the course is designed for the workplace all learning outcomes can be applied to first aid situations in the home and sporting situations.

Further Enquiries Crystel Robbins Rynne
Network Manager
ACIST Skillnet
Office: 0657081466
Email: crystel@skillsacist.com
Learning Outcomes Participants who complete this course will be able to:
• Ensure employees are aware of First Aid facilities and arrangements
• Provide the recognised Occupational First Aid systems in the workplace
• Implement essential life-saving skills
Methods of Assessment All assessments are carried out in accordance with FETAC requirements and are both internally and externally authenticated before certification is issued. All participants have the right to appeal their results, the appeals procedure is also in accordance with FETAC regulation. The examination is conducted by an independent instructor.
Trainer Safe-T-Trainer is a professional safety training & consultancy services company in operation since 2005. Combining experience and knowledge in the Manufacturing, Hospitality, Construction, Leisure and Public Sectors we deliver a comprehensive service to help your Company reduce workplace accidents and incidents to comply to all relevant Health and Safety Legislation. Willie Treacy, Managing Director, has over 10 years experience in delivering Safety Management Services tailored to the needs of companies ensuring they are compliant with Health and Safety regulations.
Location of Course Ennis - 2nd, 3rd & 8th May 2013
Ennis Innovation Centre - 13th, 14th & 15th May 2013
Ballinasloe - TBA
Available to Job Seekers: 
Yes
Certified: 
Yes

FSPA Food Safety Management

Network: 
ACIST Skillnet
Duration 4 Days
Number of Places 10
Course Fee TBA
FETAC Code N22795: Food Safety and HACCP
Enrolment and Start Dates Comment Course Dates
Ennis: Commencing 10 April, 17 April, 24 April, 1 May 2013

Limerick: Commencing 16th April and continuing 23rd, 30th April and 7th May 2013

Financial Support ACIST Skillnet Funding
Course Content Understanding food safety, legislation, Principles and Pre requisites, Food Safety Hazards and controls, Hygiene in the workplace, Plans, Application & Implementation, General Management, Quality control, Training.
Careers or Further Progression This programme will earn successful, candidates a FETAC Level 5 Certificate.

It may be used as an elective module for other programmes or allow learners progress to further programmes.

Entry Requirements Leaving Certificate or equivalent qualification and/or relevant life and work experience.
Further Enquiries Crystel Robbins Rynne
Network Manager
ACIST Skillnet
Mobile: 087 9980303
Office: 0657081466
Email: crystel@skillsacist.com
Learning Outcomes Have a thorough understanding of the principles of food safety.
• Understand and control the causes of food spoilage and Pathogens.
• Be able to demonstrate high standards of safety and quality.
Methods of Assessment Learners are required to
• Sit a theory based examination comprising multiple choice and essay questions accounting for 60% of marks allowed
• Complete an assignment within a specific timeframe based on a case study comprising 40% of marks.
Trainer Cater Care Ltd
37 Lord Edward Street
Limerick
e: info@catercare.ie
www.catercare.ie
Location of Course Ennis - Venue TBA

Cater Care Training Room
Cater Care Ltd
37 Lord Edward Street
Limerick
e: info@catercare.ie
www.catercare.ie

Available to Job Seekers: 
Yes
Certified: 
Yes
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