People Management Programme

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Network: 
Positive2Work Skillnet
Trainer Carole Hogan & Associates
Learning Outcomes • To build an understanding of the role of a manager
• To improve people & process management skills
• To improve interpersonal and personal effectiveness
Further Enquiries Mark Brennan
Mob: 085 174 5779
Email: markbrennan@eircom.ie
Course Content Programme Objective
To equip current & future Team Leaders / People Managers with the essential skills to manage their teams.

Programme Methodology
Pre-work, Facilitator input, Group discussion, Group exercises, Case studies, Customised role-plays and scenarios, Questionnaires – behavioural analysis, Quiz, Video, Coaching and feedback – facilitator and peer.

Target Audience
Junior managers, supervisors, team leaders, those who have people management responsibilities and those who are about to move into a management role.

Financial Support Jobseekers can avail of free training - Contact Mark Brennan on 085 174 5779
Subjects Taught Programme Outline
Day 1
• Introductions, objectives, expectations and concerns
• Leadership attributes and styles
• Managing the change process
• Interpersonal communication skills, behavioural analysis, assertiveness

Day 2
• Running team meetings
• Feedback skills
• Coaching skills
• Personal Development Planning

Day 3
• Conflict resolution skills
• Personal effectiveness - time management & delegation
• Basic HR policies
• Personal reflection and action plans.

Duration 3 consecutive days
Course Web Page: 
http://www.positive2work.ie/index.php?option=com_content&view=article&id=82&Itemid=138
Available to Job Seekers: 
Yes
Certified: 
No